Friday, December 25, 2009

Keeping Conflict Constructive- Reframing Questions

  1. Why? - Help me understand why you believe X, Y, Z?
  2. Why not? - Why not pursue these other options?
  3. What if? - What if we found this assumption to be false?
  4. What (be in my shoes)?- What would you do if you were in my shoes?
  5. What makes it optimal?- You must have reasons, I would like to hear them?