Deming's Golden Rules (How He transformed the Japanese Auto Industry)

• Create constancy of purpose
• Take the lead in adopting the new philosophy
• Cease dependence on inspection to acheive quality
• End the practice of awarding business on the basis of cheapest cost
• Improve constantly
• Institute training on the job
• Institute leadership
• Drive out the fear
• Break down barriers between departments
• Eliminate slogans, exhortations and targets
• Eliminate management by the numbers and management by objective. Substitue leadership
• Remove barriers to pride in workmanship
• Institute education and self-improvement
• Put everybody to work to accomplish the transformation